We accept MasterCard, Visa, American Express, Optima, and Novus (Discover).
Since we ship from multiple distribution centers, the items on your order may arrive at separate times.
Your order will be charged in full at the time it is placed.
Sales Tax
Tycrodepot collects sales tax on orders shipped to Minnesota. We do not charge sales tax on any orders shipped to other locations.
Shipping & Delivery
To make buying from us simple, shipping and handling within the contiguous U.S. (UPS ground or L.T.L. carrier) is $2.95 Please note that you may elect to pay additional charges for items taken off the truck and/or to your door. Tycrodepot only ships international to Canada, Mexico and Puerto Rico. If you need faster delivery, you can arrange for overnight or second day delivery. International orders please allow additional days for delivery. Many products are ready to ship within two days of your order, while others are manufactured when you place the order. Once your order is placed, shipping date(s) will be e-mailed to you. We cannot deliver to P.O. Box locations. Most products ship UPS or FedEx. Items shipped freight (L.T.L. carrier) are delivered to curbside or driveway only.
Tycrodepot offers a no-hassle return policy. If, for any reason, you are not satisfied with your purchase, return it and Tycrodepot will promptly refund your money (excluding your cost of returning the package to Tycrodepot). Simple follow the instructions below:
- Returns cannot be accepted beyond 30 days from the original shipping date.
- Clearance items are sold as is and are not subject to return, except for damaged or defective merchandise.
- All return items must arrive back to Tycrodepot in resalable condition. Products must be new, unused, unaltered and uninstalled (with no cut or clipped wires, or contact with water.) The items must arrive with the original packaging and accessories. Products not in original condition will not be accepted for return.
- Contact Tycrodepot for a Return Authorization Number prior to returning the product.
- Products will not be accepted without a Return Authorization Number.
- Indicate your Return Authorization Number on the packing slip and include your packing slip with your return.
- Write your Return Authorization Number on a blank piece of paper and securely tape it to the outside of the package to be returned.
- Returns must be shipped prepaid and insured directly to Tycrodepot. If the return is due to a Tycrodepot error, we will pay for the cost of shipping.
- Shipping charges are not refundable unless item is defective or damaged.
Ship returns to:
Tycrodepot does not
charge restocking fees for items that fit within our return policy guidelines.
To ensure you do not get charged a restocking fee make sure your item is in new
condition and in the original box, that you are still within the 30 day return
window and that you have a return authorization number provided by Tycrodepot.
(Restrictions Apply)
Regardless of where your package was shipped,
returns must be delivered to the address above. Returns made to any other
address may not be refunded or could result in additional fees.
Handle
all returns delicately! Please allow two weeks for your return to be processed.
Cancellations
We go out of our way to ship as
quickly as possible and will make every attempt to cancel your order. However,
many of our products ship direct from the manufacturer to you.
In the
event that you would like to cancel your order, we will need to confirm with the
individual manufacturer that your order has not been shipped. Once we have
confirmation that your order has been cancelled, we will credit your account.
If we were not able to
cancel your order and it has already been shipped, please do not refuse the
shipment as this could result in cancellation fees being assessed. Please
contact Customer Support for return
instructions.
Damaged Merchandise
If you receive
damaged merchandise, we will strive to make the replacement process quick and
easy. Be sure to notify both the carrier and Tycrodepot within 24 hours of
delivery to report the damage. Please keep all packing materials.Tycrodepot will
pay the return shipping fee for products that are received damaged.